Frequently Asked Questions
Everything you need to know about our fine and faux jewelry collections.
What is the difference between your Fine and Faux collections?
Our Fine Jewelry is crafted from solid 14k or 18k gold with genuine diamonds and gemstones. Our Faux collection features high-quality sterling silver or brass plated in 14k gold, using the finest cubic zirconia to mimic the look of real diamonds.
How should I care for my Jennifer Miller jewelry?
To maintain luster, avoid contact with perfumes, lotions, and water. Clean your pieces gently with a soft, lint-free cloth. Store each piece separately in a pouch to prevent scratching.
What is your return policy?
We accept returns on unworn, non-customized items within 14 days of delivery. Please note that all personalized, engraved, and final sale items are non-returnable.
Do you offer international shipping?
Yes, we ship our jewelry worldwide. Shipping rates and delivery timelines are calculated at checkout based on your specific location and preferred carrier.
Can I request a custom length for a necklace or bracelet?
Many of our pieces can be customized. Please contact our concierge team at info@jennifermillerjewelry.com before placing your order to discuss specific sizing requirements.
Does my purchase come in a gift box?
Every Jennifer Miller order arrives in our signature luxury packaging, making it ready for gifting immediately upon arrival.